Total Quality Management In School: Concept And Action

Applying the principles of total quality management in school is to concentrate on all aspect of school management and to improve the work of school management. The very aim is to realize the objective of school.In my opinion, total quality management in school is based on quality center and cooperatio with each other. The goal is to meet the needs of customers, school members and the society.The characteristic of total quality management in school is prevention and continuou improvement except for those often called "three-all" points, that is, all aspects, all people and al process.Research on the concept of total quality management in school is the creative point in this thesis. My idea is that the essence outlook, the viewpoint of value and the viewpoint of quality ar three essential concepts in school total quality management. The essence of school total quality management is to coordinate the relationship and conditions inside and outside school with th realization of school's objective. The value of total quality management in school lies in that it can not only bring the initiative of administrator, educator and educatee into full play but also mak school orderly, standardized and effective. The quality of total quality management in school shoul embrace the educational work quality, the school management quality and the quality of the result o above-mentioned students' quality.The guiding ideology of total quality management in school is: I .what school offers is service 2. "customers focus"The main business we should do in total quality management in school is as follows1 .fundamental work, including education and training, quality information and quality duty system2.to institute quality system. 3. to perfonn quality system. 4. quality audit for instructional process5.continuous quality improvement.