Telecommunication & Navigation Maintenance Department, W City Air Traffic Management Bureau

A business process reengineering solution for maintenance problems is given to the Telecommunication & Navigation Maintenance Department, W City Air Traffic Management Bureau in this paper, which consists of two parts, Case Description and Case Analysis.the Case Description describes the details of its operation management, such as organizational structure, job tasks and operational processes.the Case Analysis is started by analyzing unreasonable processes in equipment buying, equipment maintenance and spare parts support system. Secondly, the related reasons are analyzed. Thirdly, a reengineered solution based on the Business Process Reengineering theory is introduced. Finally, the solution is evaluated.