The Study On Job Stress And Stress Management For Air Traffic Controllers

Job stress and stress management is an important content in the management of human resources, and a prominent problem in society as well. In the theory paper, the writer focuses his attention on air traffic controllers. The writer makes an in-depth survey and study of such problems as their job stress and stress management. The paper is made up of three main aspects.Firstly, the writer summarizes the job stress, the stress management and correlative theories, making a study in combination with the working characteristics of air traffic controllers.Secondly, the writer probes into the correlation and affiliation among the following three actors, the sources of job stress, the ways of taking stress and the way of their coping. In the stage, the writer organizes the questionnaire poll of air tariff controllers to obtain data, and then analyzes the concerned reliability and validity through SPSS10.0 software.Finally, according to the result of demonstration research and the analysis of the stress characteristics of air traffic controllers, the writer, in the theory paper, brings forward the principles and the proposals of the stress management on the layer of organization, hoping to help air traffic controllers relieve, reduce and remove the job stress, and thus improving the quality of controlling service on the premise of guaranteeing safety.