| The problem addressed in this study was the lack of trust established in temporary groups during After Action Reviews (AARs), which prevents teams from being as effective as they could be. The study was designed to add knowledge to help make temporary groups more effective. AARs help temporary groups communicate better, but their effectiveness is based on participant trust. Further, since temporary groups have a limited amount of time to develop trust, it is essential to determine interventions that allow this to happen.; This researcher examined three interventions to effect swift trust in temporary groups during AARs using control and treatment groups selected from two telecommunications companies. The study used a survey instrument based on Cummings and Bromiley's attitudinal scales (OTI-SF) of trust. The research questions were addressed by analyzing the data using the Mann-Whitney U test and cluster variable analysis. Results suggest that each treatment does have a significant positive effect on swift trust in temporary groups engaged in AARs, with the use of ground rules being the most effective. The treatments also had different effects based on organization.; Each intervention can help corporations improve communication, negotiations, and feedback in temporary group AARs. These interventions can also help employees' morale, which should also affect their personal lives by reducing work related stress that impacts family and friends. One could also surmise that these interventions could be used outside of work by families and social organizations to improve interpersonal relations as well. |
