| The purpose of this phenomenological research study is to describe the experiences of Indian employees of a global, multinational company with standard training. The intent of the study is to gather a deep understanding of what it means to be an Indian employee and receive standard training and if there is a need for customization of training. Currently, many American companies have a large number of employees in India. The percentage of employees in India is rising, making it more and more important to gain insight into their daily lived experiences with the training they receive.;This study describes the training experiences of six Indian employees of a global, multinational company who are living and working in the United States for a few months. Each of the participants has completed some standard training such as Ethics and Compliance, Respect in Action, and Harassment in the Workplace in the past year. Each of their experiences is described in individual summary stories, which give rise to certain themes, Sense of Community and Collectivism, Highly Contextual and Hierarchical Frame, and Corrective and Content Customization Perceived as Effective. These themes represent the essence of their experiences with the training they receive. Quotes from the actual interviews provide an opportunity for the reader to reflect upon the voice of the participants and increase the credibility of the research study.;The emergent themes give rise to recommendations to the corporate world and to the instructional design community on customizing standard training for the local culture of Indian employees. The researcher acknowledges the very need for customization of training for culture to promote equity of learning. The researcher recommends rethinking existing instructional design approaches to support multiple cultures. |
