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Keyword [Technology-based self-service]
Result: 1 - 4 | Page: 1 of 1
1.
Study Of Customer Productivity-using Technology-based Self-service Options
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Technology-based self-service: From customer productivity toward customer value
3.
Fix it or leave it: Antecedents and consequences of perceived control in technology-based self-service failure encounters
4.
Decision-making in consumer trial of technology-based self-service options: An attitude-based choice model
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