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Keyword [Service excellence]
Result: 1 - 10 | Page: 1 of 1
1. Transferring service excellence best practices from the hospitality industry to the healthcare industry
2. Top management's perceptions of service excellence and hospitality: The case of Dr. P. Phillips Hospital
3. Effects of interorganizational coordination and customer participation on service excellence: Evidence from the healthcare sector
4. Does Automotive Service Excellence (ASE) certification enhance job performance of automotive service technicians
5. A critical participatory ethnography in the exploration of customer service excellence
6. Analysis and Results---An Action Research Collaborative Inquiry Study: Organizational Factors Influencing Hospital Service Excellence
7. Automotive service excellence testing: Repair supervisors' perspectives about its effectiveness
8. Service excellence in outsourced IT services: The role of relational governance mechanisms and provider capabilities*
9. The Perceived Benefits of Automotive Service Excellence (ASE) Certifications for Graduates of Four-Year Automotive Technology Programs
10. Service Quality in New York City Fine-Dining Establishments: How the Values, Principles, and Practices of Service Excellence are Learned, Shared, and Applie
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