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Keyword [Customer incivility]
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1. The Effect Of Customer Incivility On Counterproductive Work Behavior And Personal Initiative
2. Exploring The Influencing Mechanism Of Customer Incivility On Employees' Organizational Citizenship Behavior
3. The Impact Of Customer Incivility On Hotel Front-line Service Employees' Proactive Customer Service Performance
4. Research On The Formation Mechanism Of Customer Incivility Based On The Perspective Of Employees
5. Take It or Leave: Customer Incivility and Intention to Quit in New-Hire Frontline Hospitality Employees
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