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Keyword [Negative reviews]
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1. Study On Complaint Strategies Of Online Shopping Negative Reviews
2. A Contrastive Study On Pragmatic Strategies Of English-Chinese Replies For Negative Comments Under The Perspective Of Rapport Management Theory
3. A Comparative Study On Complaint Of Chinese And British Tourists In Online Commercial Setting
4. A Contrastive Study On Rapport Management Strategies In Chinese And British Responses To Negative Online Lodging Reviews
5. A Study Of Online Negative Reviews From The Perspective Of Rapport Management Theory
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