In recent years,the incidence of medical disputes is on the rise.The phenomenon has greatly influenced the Chinese society that is in the stage of rapid development.Medical disputes reflect distrust and incomprehension of the patients and their family for the medical field.To some extent,such sort of thing affects social harmony and stability,and also impedes the improvement of medical and health services.The society is undergoing the transformation phase with frequent contradictions between the doctor and the patient.In this context,it is essential to find effective solutions of disputes and to keep a harmonious society.The paper analyses the advantages and disadvantages of self-reconciliation,administrative mediation and litigation by comparing with the traditional medical dispute solutions.Moreover,via some classic cases,it finds the third-party mediation mechanism of medical disputes relatively neutral,easy to accept,flexible to process,cost-saving,mutually recognised and easy to implement.According to information asymmetry theory and alternative dispute resolution theory,the third-party mediation mechanism of medical disputes,as a new way to ease the doctor-patient relationship,is able to enhance the credibility of patients and their family.Through its advantages,viability analysis,and remarkable results,this mechanism fully proves its great practical significance in resolving medical disputes.Considered the superiority,based on the method of field trip and comparative study,this paper makes further research on the current status of Shenyang third-party mediation mechanism of medical disputes which was illustrated from different aspects that include its popularity,organizational profile,working principles and functions,rights and obligations of the parties and so forth.The paper will also introduce the work procedure and the operational characteristics through classic cases.From the deep study,some problems of the current mechanism have been found:the contradictions between the name of the organization and the scope of work;the lack of a uniform standard for handling disputes;the risk of unfairness;the mismatch between regulatory personnel and requirements;and the low popularity.The reasons can be concluded as lack of overall planning for organization name and function setup,imperfect laws and policies,uncertain mechanism neutrality,weak personnel construction and unfulfilled popularization.In accordance to the practice of multi-party mediation of medical disputes,the paper comes up with some improved and suitable suggestions based on the actual condition of the region.First of all,we need to well plan for duties and straight out working relationship.Secondly,we should strengthen legislation and improve the legal system.Thirdly,we have to make adequate funds to ensure the operation of the regulatory mechanism.Additionally,we are ought to improve management and rebuild the mediation team.Last but not the least,it is necessary to increase publicity and establish a source prevention system.Hopefully,these five measurements are effectively able to provide a new train of thoughts regarding how to improve the doctor-patient relationship. |