The Service Quality Research Of American Public Library Based On The Quality Of Public Goods Perspective

The library of public power in the eyes of citizens is quite high, its position can be so high depends on internal service concept to provide a high quality service,scientific management mode. Early American immigration culture connotation for the public library service idea laid the ideas of democracy, equality, pragmatism,tolerance and cultural basis. In addition to the historical reason, the development of public libraries in the United States is inseparable from the federal and state governments in tax and regulatory support and the help of social people from all walks of life and the American library association's role in promoting industry development.In this paper, by the high quality of public goods as the research Angle of view to analyze the public libraries in the United States, to explore why it can become a high quality of public goods, and analyze its can become the source of high quality public goods. First combined with the high quality of public goods characteristics analysis of the characteristics of the public library is in line with the quality of public goods; Second American public library to become a high-quality public goods mainly embodied in its service quality and positive externalities utility; Then explore the American public library can be the root of the quality of public goods is the service concept, a wide range of sources of funds for the internalization, perfect laws and regulations and the promoting effect of the American library association. The development of public libraries in the United States experience to provide reference to the development of public libraries in our country.