A Thinking Of How To Optimize Interactive Information Service Of Academic Library Under Internet Environment

On the network environment, interactive information service gradually becomes the development trend of library information service. Currently, about of the information service of the university library interactive theoretical study and practical experience are scattered. The study aims to research how to optimize interactive information service of academic library under internet environment. The purpose of this article is to provide reference for improving the quality of information services of academic library and studies of interactive information service of academic library. The thesis is made up of six chapters as follows:introduction, introduction of interactive information service of academic library under internet environment, analysis of current situation of interactive information service of academic library under internet environment at home and abroad, the basic logic and ideas of optimizing interactive information service of academic library under internet environment, the basic approaches to optimize interactive information service of academic library under internet environment, the measures of optimizing interactive information service of academic library under internet environment. This paper includes three parts separating six chapters.Part I:The literature review of theoretical research in the area of interactive information service of academic library under internet environment both at home and abroad is provided. On this basis the author firstly introduces basic questions of interactive information service of academic library under internet environment.Part II:by way of Network Research and questionnaire survey, the author analyzes the current situation, user study and librarian study of interactive information service of academic library under internet environment.Part III:By the relative theory analysis and practical experience, This section proposed university library information service optimization interactive is the overall objective of customer satisfaction. The article gives a relatively thorough discourse on the topic of optimizing interactive information service of academic library under internet environment, including the basic logic and ideas of optimizing interactive information service of academic library under internet environment, the basic approaches to optimize interactive information service of academic library under internet environment, the measures of optimizing interactive information service of academic library under internet environment.This paper main conclusions include interactive information service of university library the optimal basic thinking is on the user as the center, under the guidance of the concept of information communication theory basis, personalized service for the basic requirements, the correct localization user-demand information resources interactive platform and librarians cognition, continually optimize information resources system, Optimizing information service technology platform, optimize the individualized service mechanism, continuously introducing new technology exchanges and interaction between user and constant innovation, get more satisfying user experience; Based on the basic methods including CRM thought implement interactive information service mode of operation optimization based on the overall Lib2.0 optimization university library information service desk interactive technology platform.At last, it points out that the existing in the research of deficiency, and of the information service of the university library interactive further research is prospected.