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A Study On Service Control Of Stomatologic Medical Institute

Posted on:2011-05-20Degree:MasterType:Thesis
Country:ChinaCandidate:L L SongFull Text:PDF
GTID:2154330338481423Subject:Business Administration
Abstract/Summary:PDF Full Text Request
As the deepening reform of medical and health system,improve service control is powerful methods to be taken in the compitetion to enhance patients's satisfaction and raise stomatologocal medical institute's competitiveness. Face to the competition, adversary make better in building style ,medical equipment and installations, How shall stomatological medical institute to win ? The key is special technology and higy efficiency , excellence medical quality.The research analysis the important significance to improve medical quality management. Elaborate the methods to improve medical quality. It is important to know the patient's need and expectation, and the feeling to service and consume experience. Find and analysis the disparity between medical quality and patient's expectation. List the evaluate processed. Make a example to illustrate change in a stomatological medical institute in five years.How to make extend medical quality management? we have made some suggestions for the stomatological medical institute: leaning manage team ,brand management, crisis management.
Keywords/Search Tags:Stomatological Medical, Service Control, Leaning Manage Team, Brand Management, Crisis Management
PDF Full Text Request
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