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The Internet Research And Analysis Of Management Knowledge In Some Hospitals Of Guangxi

Posted on:2012-06-15Degree:MasterType:Thesis
Country:ChinaCandidate:P WangFull Text:PDF
GTID:2154330332994291Subject:Social Medicine and Health Management
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ObjectiveIn the larger environment of health care reform , the hospital management not only confine to the equipment, facilities and scale , as a typical knowledge organization,hospital should pay more attention to their knowledge management. Through the hospital knowledge management research can make hospitals, medical schools, health department of hospital knowledge management set a new management idea, use and promote hospital knowledge management this new management mode, overcome existing in hospital knowledge management of medical obstacles and the defect of traditional management, in the knowledge economy, to improve the medical service quality and core competitiveness, and promote the harmonious hospital construction pace has important practical significance.MethodsThrough the literature about the knowledge management and the hospital knowledge management related literature papers statistical analysis; Self-designed questionnaire using E-mail or site asked to investigate of guangxi medical university the first affiliated hospital, cancer hospital of guangxi medical university, and so on. Investigation on the number of hospital staff, understand health technical personnel knowledge management of the intention and effect; Through the way of network access to the attractors among the 23 home three level of first-class comprehensive hospital website, understand investigation of knowledge management area hospitals in the basic situation and the knowledge sharing achievement.Result1 Literature analysis results1.1 Based on "knowledge management" as the theme, retrieved by 2010 from 1995 between Chinese scholars study of knowledge management field papers were retrieved, total to 16818 article effective papers. One involving medical institutions, accounting for approximately a 327 article for 1.9% proportion. Visible, compared with knowledge management, research of hospital knowledge management, research started late relatively weak.1.2 Research scholars generally agree that, as the knowledge intensive organization, the hospital need for knowledge management to optimize their service and enhance core competitiveness. The knowledge management research direction mainly in the following aspects: the development of hospital knowledge management present situation, the influence factors of hospital knowledge management, knowledge management effect evaluation hospital.2 survey results2.1 In survey,66.9% staff of hospital spend more than 8 hour a week in Internet time ,and in the study or research time is opposite less, only 28.6 percent online learning in eight hours a week.2.2 Investigation shows that 76.7 person think that use a network knowledge management, and a colleague or counterparts discussions, can make relevant technical information become convenient, quick.2.3 More than 86.4% think that both through the network of knowledge management study and communication adds its own knowledge information reserves.3 network access survey results3.1 Are investigated in 23 hospitals, most hospital websites have department general introduction, news, expert introduction, medical technology, etc.3.2 Various hospitals website greater difference in medical commuication information, Investigation shows, opened a hospital management BBS of academic hospital were two, total of survey 8.6%.3.3 In the construction of the interactive website hospital, opened the doctor-patient communication, health science, medical navigation hospital accounted for 52% of the total ratio of investigation, 69, 82%. This shows nearly half the hospital are paying attention to the hospital and the interaction between the patients. But the author through the site to 12 hospitals contact separately carried on the consultation, only two gave response, accounted for only 16 per cent. Predictably, hospital website construction of the interactivity is not efficient.3.4 In polls, two hospitals in the hospital website information resources are sponsored by the hospital itself issued by the journal or some related academic journal, guangxi medical uniersity hospital web site can see oral proceedings have in English and hospital two versions, most of the rest of the hospital this content vacancy.Conclusion1 Investigation shows, most medical stuff approve technicians for network knowledge management , learning attitude initiative, think the network to learn communication and information transmission provides a good platform, have good growth prospects.2 Investigation shows, medical technicians using the network knowledge management platform to acquiring knowledge, analyzed, reprocessing, setting up their own knowledge. But there are active knowledge sharing obstacles consciousness not strong. 3 Judging from the site investigation, hospital website tend to the overall situation and diagnostic specialized subject hospital equipment and service introduction.4 The hospital on the network platform, opened an online discussion, BBS, E-mail, and other functions, but investigation shows, medical technical personnel in interaction, and give knowledge base knowledge to provide literature's enthusiasm is low.5 Hospital website haven't can well integrated into the hospital knowledge management system, in the network environment, the hospital website construction still with institutions introduces and health education public information resources provide primarily.6 In conclusion,on the one side,the web site for hospital will be incorporated in the knowledge management system, to establish a network based on knowledge, the knowledge are maximum sharing. On the other side, we should respect for knowledge, and encourage sharing knowledge and innovative culture of the hospital.
Keywords/Search Tags:hospital, knowledge management, network, survey
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