| Performance management system is the core of modern enterprise human resources management system.Its basic idea is to effectively break down the strategic science of enterprises into specific work objectives,so as to guide,standardize and supervise the work behavior and standards of employees,so that the efforts of enterprises to form a unified force to complete the strategic objectives of the enterprise.The primary difference between performance management system and the traditional performance appraisal is that it is an organic whole,and not only attaches great importance to the link of assessment.From the formulation of performance planning,performance guidance to performance appraisal interviews,performance improvement and other work,are all an important part of performance management system and effective communication will continue throughout the process.A complete set of performance evaluation system to form a continuous loop,around the enterprise strategic target,promote the continuous improvement of corporate performance.The functional departments of the enterprises have experienced changes from service functions to staff functions to strategic synergies.It through play their own professional knowledge and skills in their field,improving the efficiency of management,affecting business decisions,so as to promote the completion of strategic objectives.However,in the actual work,the daily work of functional departments has some obvious characteristics,for example,the results are difficult to quantify,the results are not easy to show,sudden temporary work are more than other department and so on.These features make the performance appraisal of the functional departments is difficult to achieve scientific,accurate,objective and impartial.This is bound to affect the enthusiasm and initiative of the staff work,thus affecting the functional departments to play,and ultimately hinder the operation and development of enterprises.In this paper,through the study on the performance appraisal system and the implementation process of BN company function department,found a series of problems that is current existent.Through the comparison with the theory and practice of modern performance management,the causes of the problems are analyzed and the corresponding countermeasures are formulated.Then,starting from the two main lines of responsibility combing and goal decomposition,using target management and KPI assessment method,through the decomposing and determining the assessment indicators,modifying and improving the score and calculating and distributing the weight of indicators,and gradually establish the two levels of performance management that contain departmental assessment and staff assessment.After benchmarking the performance management system,to supplement and improve management implementation steps,form an organic complete performance system.Finally,this paper makes a preliminary evaluation of the improved performance management system.This article elaborates the process and method of perfecting the performance management system,and the necessary conditions and guarantee for implements.And sincerely hope to provide a useful reference for the solution of similar problems of other companies. |