Interactive Teleconference System Implement For IVR

Holding a traditional conference, the conferees have to come together and seat themselves face-to-face. But in reality, it is very difficult to make sure that all conferees attend a certain meeting at the same time and the same place because of the limitations of such factors as the region or time, etc.. The appearance of the interactive teleconference, with the view to meet the administration and supervision authorities of enterprises, has broken the limitation on space and time of traditional meeting, and solved various kinds of problems that general headquarters and branch face in the course of meeting effectively. The interactive teleconference has not merely saved the travel charge expenses for enterprises, the more important thing is to make the organization of the meeting more convenient, timely, thus improve the ability of the management and decision of the enterprise group and in various kinds of environments, and the invisible benefit produced will be inestimable.This text regards user's requests as target, combines actual conditions of the sound-consultation platform in Jilin Province to set up an interactive teleconference service system. On the basis of explaining the necessity and feasibility to set up the interactive teleconference system, the paper also puts forward the whole technological solution, and according to the difference for users to operate the interactive telephone system, divides the function realized systematically into four parts: 1.Basic Functions, 2.Functions of meeting management for host. 3. The meeting functions for conferees, 4. Systematic functions of the customer service.一,Basic FunctionsThe meeting appointmentThe convener orders to the system ahead of time according to meeting number and his password.The meeting room managingMeeting administrator can log in to teleconference management Web page , input the relevant information of the meeting, in order to hold an appointed or instant teleconference.Address book managementThe meeting host can set up one's own address book according to the need. Meeting NoticeAfter the teleconference having been appointed, the system calls out the personnel participating in the conference voluntarily, and broadcasts the notice of meeting that the convener records or system forms.The meeting conveningDialing in the system, the convener, imports to relevant information and called out by the systemConferees join the meetingWhile conferee joining the meeting, he can inputs his individual message voluntarily according to system pronunciation so that system report to other conferees or host while he wants to make a speech or other things.Conferees managementThe system can set up conferees to the full member of the meeting or audit members in real time.The meeting theme broadcastingIf the persons who convene (by telephone ) record and produce the brief salutatory / meeting theme in the preset conference, every conferee then can hear system show these recording while joining the meeting.Meeting recordingOffer the whole or partial meeting recording, and also Web recording format files to listen to or download function of a way.Help artificially (the meeting secretary)When the meeting user has any doubt to operate the meeting, he can press specific button to communicate with artificial seat at any time (meeting does not break down ), operate the meeting under the guide of the telephonist.Help automatically If meeting host operates and meets difficulty, he can also press the specific button, the system enters into interactive automatic pronunciation help promptly.State suggestion of the meetingAfter the meeting is opened , the conferee can pass buttons to inquire about present one's own authority state , meeting serial number and relevant meeting information at any time .Form inquiryAfter the meeting finished, users can inquire the form of the meeting and detailed form of meeting through Internet.Dangerous operation suggestionSystem can send out warning to users against their wrong o...