Research On Service Level Evaluation Of Public Transportation

With China's rapid economic development and the accelerated pace of urbanization in many cities and even within, there has been widespread traffic jams, traffic accidents occur frequently and a series of traffic problems, not only to people living, working and learning with to a lot of inconvenience, but also directly restricts the city's economic development. Faced with increasingly intense urban traffic conditions, to develop urban public transport has become the most important and least controversial measures. The level of public transport services that affect the city has become a key factor in traffic conditions.This paper studies the factors that influence the level of transit service, the establishment of evaluation index system for urban public transport service levels for qualitative and quantitative analysis, mining the level of urban public transport passenger services within existing laws to identify the current public transport enterprises the main problems for the city bus route network planning and public transport enterprise management decision-making support.This paper describes the city bus service in the background, purpose and meaning, based on the analysis of domestic and international bus services in urban areas Research on Evaluation, introduced the satisfaction level of transit service concepts and methods, describes the conventional public transport satisfaction index model system introduced AHP methods, data envelopment analysis, fuzzy theory, gray correlation analysis method such as the common evaluation method, a bus service evaluation index system, to determine the comfort, safety, Fast, convenient, level indicators such as 4, the peak load factor, vehicle services, the passing rate, accident interval mileage, accidents frequency, start frequency, running speed and the average waiting time away from the station 8 secondary indicators for Shenyang public transport the basic situation, by gathering information about, come to research data, application-level analysis and gray relational analysis method Shenyang Public transport services were evaluated, and combined with Shenyang Bus development and evaluation of results of proposed Public Transport recommendations.