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Keyword [Disconfirmation theory]
Result: 1 - 7 | Page: 1 of 1
1. The Relationships Between Service Recovery And Customer Satisfaction: An Empirical Study
2. A Study On User's Switching Behavior On Coloring Ring Back Tone Usage
3. The Research Of Customer Satisfaction With Service Recovery Based On The Theory Of Perceived Equity And Expectancy-Disconfirmation
4. CRM Marketing Of Iran Air
5. Services Resume And Secondary Customer Satisfaction
6. Customer Repurchase Intention On O2O Websites
7. Achievement of expectations in leisure travel satisfaction: An application of expectation-disconfirmation theory
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