Objective(s): Based on the new public service theory,the harmonious management theory and the "three circles theory",this paper analyzes the factors affecting the optimal management of residents’ electronic health records,proposes corresponding optimization paths,so as to solve the problem of low utilization rate of residents’ electronic health records,give play to the important role of residents’ electronic health records in disease prevention and control,health management,monitoring and early warning,and improve the quality of life of residents.Method(s): The descriptive statistical analysis,multiple response analysis and chi-square test,chi-square test,Wilcoxon rank sum test were performed on201 medical staff and 281 community residents of Shenzhen Community Health Service Center by SPSS26.0,and the structural equation model was constructed by using AMOS224.0 software.Result(s): There are many problems in the optimal management of residents’ electronic health records: long filing time and information collection time,low popularity and update frequency,low utilization,unstable EHR system,privacy security issues,etc;Medical staff and community residents pay more attention to diagnosis and treatment records,health examination information and management records of key groups,vaccination information and inspection and inspection reports,and there is an urgent need to establish an interactive electronic health file and data platform for residents.In the past year,the main updated health services are chronic disease management,clinical diagnosis and treatment and personal periodic physical examination,The updated health service content is inconsistent with the actual needs of medical staff and community residents;The three paths of public value,service capability and environmental support have a significant positive impact on EHR optimization.Conclusion(s): Make overall planning,build an interconnected and efficient system platform,improve the management system of residents’ electronic health records,simplify the contents of residents’ electronic health records according to the actual needs of residents and medical staff,skillfully design practical functions,improve the awareness of medical staff and residents on the importance of residents’ electronic health records,and strengthen the protection of residents’ privacy in multiple ways,Better play the important role of residents’ electronic health records in maintaining residents’ health. |