Study On The Relationship Among Occupational Stress,Organizational Support,Psychological Capital And Anxiety Tendency Of Sanitation Workers

ObjectiveThis study,through the survey method of the current situation of questionnaire,makes a general descriptive statistics on the demographic data,occupational stress,organizational support,psychological capital and anxiety tendency of sanitation workers,and analyzes the demographic differences of occupational stress,organizational support,psychological capital and anxiety tendency of sanitation workers.This paper analyzes the relationship among occupational stress,organizational support,psychological capital and anxiety tendency of sanitation workers,and explores whether occupational stress,organizational support and psychological capital have direct predictive effect on anxiety tendency,and explores whether there is intermediary effect between occupational stress and anxiety,organizational support and anxiety of mental capital of sanitation workers.It is of great reference value to reduce occupational stress and anxiety tendency of sanitation workers and improve their sense of organizational support and psychological capital.It enriches the theoretical research of positive psychology in China,and also provides important reference for the management system of sanitation workers.Based on this,the following theoretical assumptions are proposed in this study: 1-4Hypothesis 1: occupational stress(pay return ratio,internal input)of sanitation workers has positive predictive effect on anxiety tendency;Hypothesis 2: the support of who(work support,employee value identification,interest concern)has a negative predictive effect on anxiety tendency;Hypothesis 3: mental capital(self-efficacy,hope,resilience,optimism)of sanitation workers plays an intermediary role between occupational stress(pay return ratio,internal input)and anxiety tendency;Hypothesis 4: mental capital(self-efficacy,hope,resilience and optimism)of sanitation workers plays an intermediary role in the sense of organizational support(work support,employee value identification,interest concern)and anxiety tendency.Subjects and MethodsAccording to the purpose of the study,by using the method of cluster random sampling,1400 front-line sanitation workers who are mainly responsible for street cleaning in Dadong District and Tiexi District of Shenyang City,Shuncheng district and Wanghua District of Fushun City,and Yinzhou District of Tieling City in Liaoning Province were selected.The demographic status,occupational stress,perceived organizational support,psychological capital and anxiety tendency of sanitation workers were measured by demography questionnaire,effort reward imbalance scale(ERI),perceived organizational support scale(POS),psychological capital scale(PCQ)and self rating Anxiety Scale(SAS).The statistical methods used in the survey include: descriptive statistical analysis,internal consistency test and confirmatory factor analysis of reliability and validity,t-test analysis,analysis of variance,correlation analysis,multiple hierarchical regression analysis and structural equation path analysis.The effective data were entered into the database with epidata3.1 software.Spss21.0 and amos22.0 software were used for data processing and statistical analysis.ResultsERI,POS,PCQ and SAS all have good reliability and validity,and the results are reliable.The influence of demographic data on four variables: monthly income on three dimensions of occupational stress(external pay,return,internal input),three dimensions of organizational support(work support,employee value identification,interest concern),three dimensions of psychological capital(self-efficacy,hope,optimism)and anxiety tendency were statistically significant(P < 0.05);There were statistically significant differences in the two dimensions of occupational stress(external pay and reward),the three dimensions of organizational support(work support,employee value recognition and interest concern)and the optimistic dimension of psychological capital(P < 0.05);There were statistically significant differences in the three dimensions of marital status to organizational support(work support,employee value identification,care for interests)and the optimistic dimension of psychological capital(P < 0.05).The external and internal dimensions of occupational stress of sanitation workers were positively correlated with anxiety tendency(P < 0.05);the three dimensions of organizational support(work support,employee value identification,and care for interests)were negatively correlated with anxiety tendency(P < 0.05).Occupational stress has a negative impact on psychological capital,psychological capital has a negative impact on anxiety tendency,occupational stress has a direct impact on anxiety tendency,and psychological capital has an indirect effect between occupational stress and anxiety tendency.Therefore,psychological capital has a partial mediating effect between occupational stress and anxiety tendency.Organizational support has a positive impact on psychological capital of sanitation workers,organizational support has a direct impact on anxiety tendency,and psychological capital has an indirect effect between organizational support and anxiety tendency,so psychological capital has a partial mediating effect between organizational support and anxiety tendency.ConclusionsDemographic data on monthly income,working age and marriage status can affect the level of stress,support,mental capital and anxiety tendency of who.Occupational stress and organizational support of sanitation workers have predictive effect on anxiety tendency.Mental capital has a partial mediating effect between occupational stress and anxiety tendency of sanitation workers,and psychological capital plays a part of mediating role between the support and anxiety tendency of the organization of sanitation workers.