| The purpose of this thesis was to acquire an understanding of teamwork and communication amongst CBRNE event management personnel, using a management decision support system advanced prototype. Such a support system does not exist in Canada yet. From an analysis of sequences of utterance-types, communication analysis revealed mostly effective communications (78.9%), with some instances of ineffective communication. To understand the possible consequences of these, the utterance topics and utterances immediately following an ineffective communication, a content analysis was performed to reveal the severity of each of these. In fact, only one was severe. Thus, nearly all of the ineffective communications were of little or no consequence to the effectiveness of the simulation management. In order to help future researchers improve their preparations for observing CBRNE field studies and hence optimize their data collection strategies, a checklist was generated from the valuable learning experience that this simulation offered. |
