Research On The Decision Model Of Human Resource Outsourcing In Telecom Enterprises Based On Cost-Benefit

HRO,as an important management mode to enhance the core competitiveness of enterprises,occupies a large proportion in outsourcing service industry.More and more enterprises have paid more attention to HRM outsourcing and implemented it.However,due to information asymmetry and insufficient understanding of core business,outsourcing decisions of enterprises can not all achieve the purpose of enhancing the core competitiveness of enterprises and achieve the expected results of enterprises.In order to improve the scientific decision-making of HRO in enterprises,it is necessary to establish a systematic decision-making model of HRO to improve the decision-making quality of enterprises.Through the combination of qualitative and quantitative analysis,theoretical analysis and empirical analysis,the decision-making of HRO is studied.Firstly,the relevant literature of HRM and HRO at home and abroad is analyzed,and the current situation and trend of HRO research by scholars at home and abroad are understood.The relevant theories of HRO are analyzed,which provides a theoretical basis for the establishment of decision-making model.Then,taking CZ Unicom as an empirical research object,according to the characteristics of the three major telecom operators,this paper uses Delphi method,analytic hierarchy process,fuzzy comprehensive evaluation method and risk matrix method to analyze,and establishes a decision-making model of HRO based on outsourcing content selection-cost-benefit analysis-risk assessment.Taking CZ Unicom as an empirical research object,this paper uses the decision-making model of HRO established in this paper to make decision analysis on HRO,and provides decision-making suggestions for HRO.Through the study of decision-making model of HRO in telecom operators,telecom operators can provide assistant decision-making suggestions for outsourcing according to the comprehensive results of three aspects of decision-making.It can provide reference for enterprises to achieve better results in HRO,enhance the core competitiveness of enterprises,and reduce the cost increase caused by outsourcing decision-making errors.Figure 12;Table 19;Reference 60.