The Design And Implementation Of China Unicom Group Customer Sales Management System

In the telecommunications industry, the competition is so fierce, any customer groups are operators for the target, to Chinese Unicom, the Group signed the relevant agreement with government agencies, enterprises and institutions, social organizations and their subsidiary bodies, in the name of collective use of China Unicom customers, collectively referred to as the customer group, with the further development of the telecommunications industry, competition between operators will be the customers of the group entered the white hot stage, in order to better for the group customer sales behavior management, looking for more opportunities, and with better resources to complete the sales action, China Unicom Group decided to build the group customer sales management system.Chinese Unicom Group customer sales management system with high scalability and maintainability of the B/S architecture for construction, architecture design process, the main consideration is the stability and reliability of the system, so the selection of the industry has been recognized after a long time of verification of the Oracle Corp’s products for construction, in the selection of database, using Oracle database, the application server selection, selection of high performance, high security Weblogic products, and in the deployment of the system, on top of the application server deployment layer four switching devices F5, by this way, from technology, completed the construction of China Unicom Group customer sales management system.Chinese Unicom Group customer sales management system in the main function is to achieve the whole process of sales management of group customers, from the function, the system contains a total of four core modules, namely sales opportunity management, sales management, sales contract management, and sales service. The sales opportunity management is to manage the group through various channels to get all kinds of opportunities for clues, tracing and tracking these opportunities; sales project management is in the business of sales is determined, according to the contents of the project business project, project management and sales; sales contract management in project sales to a certain stage, the signing of the contract, and the contract management information; sales business is the group customer order Chinese Unicom products in the system, business process and management account.Through the construction of Chinese Unicom Group customer sales management system, the original Unicom Group scattered, disorderly sales operations in the unified process, the integration of scientific data model, which can manage the sales at the group level, improve the level of customer sales group.