Neijiang Electric Power Bureau Rural Power Standardized Service Management Research

In the development of urban and rural economic and "new countryside, new power, new services" strategy, the rural power standardized service becomes increasingly significant in the corporate strategy of power enterprises. Currently, it's urgent to establish rural power standardized service management system with urban and rural economic integration for the Neijiang Electric Power Bureau, which ensures the implementation of the strategy of rural power standardized service. It also changes the situation of the power customers live scattered in rural areas, and breaks the barrier of the difficulty in service extension. So that rural customers can enjoy high-quality electric service conveniently.Using service management, economics, management theories and methods, on the basis of the analysis of the status of rural power service management in Neijiang, this paper is designed from many aspects such as the strategic management, organizational management, safety of agricultural electrical production, marketing and service management, and computer network management system. Using the SWOT analysis, through the classification, quantification and summarization of the external environment, selection and identification rules for the strategic model of rural power service are found. The rural power management is designed as critical functional department, and focus on horizontal, vertical coordination and communication. In the scientific design process of grid construction, safety management and the professional reform of rural power, combined with software system of rural network project management and rural power production management, monitoring system for distribution network operation as technical support, modernization of standard services is achieved. Taking SG186 marketing system as a platform to achieve integration of urban and rural charging services standardization. Implement "95598" in the rural areas, carry out the visual system construction and the service star selection normal mechanisms in the administration of power supply, to build rural power marketing service system.The innovation of the article lies in the following aspects. First, the traditional concept that electricity service is just marketing is broken, new construction concepts of the rural power system is presented, with safe production presented as the cornerstone, management software systems as the support, team and supervision system of rural power as security. Second, the design of electricity service system with the integration of urban and rural economic is achieved, and some implementation has got initial effect, of which "95598" into the rural areas and other three plans have been adopted by the province company.The main research achievement and conclusions in this paper is as follows. Form the basic concept of service management and that of rural power standardization in power enterprises, after analysis of the existing rural power service management in Neijiang Electric Power Bureau, the implementation programs and security measures are built from the aspects of the establishment of management institutions, the plan of development strategic, complement of the management system and the strengthen of value channel construction. These can effectively solve the problem on the construction of rural electricity service management system which tied the development of Neijiang Electric Power Bureau. As a result, the internal management is strengthened, good external image got shaped, promote the sustainable development of the enterprise to achieve the rural power strategic objective of "three new" and city and countryside integration. Meanwhile, this paper also provides references for the other power enterprises when it comes to building rural power management system.