Study On Archives Knowledge Service

Traditional information services could not meet the users' information requirement at the knowledge economy times. The rising knowledge service has been paid more and more attention and known. At the moment, the social service function of comprehensive archives as a scientific and cultural institution has not been brought into fullest play. Through the study on the comprehensive archives knowledge service, we can explore some diverse, personalized and professional modes and methods of comprehensive archives knowledge service, so as to make comprehensive archives turn to be public information service institution and public cultural service institution and get further development.Inspired by the idea of knowledge service in Terry Cook's "Post-Custody Model", this thesis tries to propose a concept of knowledge service in comprehensive archives with theory of archives science and theory of knowledge service, based on the present development of resource and service in Chinese comprehensive archives. This thesis scientifically defines the concept of comprehensive archives knowledge service, builds up a system of archives knowledge service and analyses its main components and the process and methods to accomplish it. After that, the thesis puts forward the measures to carry out knowledge service in archives at present, which could promote the service of archives.The thesis elaborates the specific strategies to carry out archives knowledge service on a management level rather than at technical aspects. The emphasis is to optimize the digital holdings and web services, for the sake of intellectualization of holdings and service. With the "user-centered" service concept, the thesis expounds and proves the strategies and measures to implement archives knowledge service from aspects of technical support, manpower support, collection building, services mode, implementation platform and so on.Knowledge service is the inexorable trend to seek development for archives. Now most domestic archives have not realized the project of digital archives. The innovation of this thesis is to propose a pattern of developing archives knowledge service under the background. The thesis sets forth the key role of archivists in the system of archives knowledge service, and states the measures to improve archivists' quality to provide knowledge service. The crux of developing archives knowledge service lies in the optimization of collections and services. But in the end, all of the above needs to be carried out by the archives website, which links the archives and users. Furthermore, the thesis proposes a programme to improve the archives website serving for knowledge service at present.