Research On Public Service Outsourcing Of Urban Community In China

Community public services supply which provides residents with basic survival and security of life, is the core and link of community construction. It has a significant value for solving various problems arising in the process of social transformation and building a harmonious society. Foreign countries, especially western countries were exploring outsourcing public services, and has made more comprehensive and in-depth development in theory and practice. Savas, Peters, Gaebler and Osborne as representatives have studied the relevant issues.As one of the important ways to market-oriented reforms of public services, the public service outsourcing development in China is still in the initial period. Chinese Urban Community Public Service Supply Mode past played a positive role. However, with the development of society, many problems began to emerge, such as function disorder of the governance body, asymmetry between the needs and services and lack of professional staff. At the same time, governance theory, new public management theory and public choice theory for the feasibility and necessity of public service outsourcing provides a theoretical support. Therefore, some conditional regional governments try to explore how to solve the above problems. Initial priority was be placed on Lanqixincun community, Qinhuai District adopted a community public service outsourcing way by releasing pressure in the community who had administrative services and transferring matters to social organizations. This approach prompted the return of autonomy based community committees and the increase of service efficiency. It achieved good results, including enhanced staff awareness and ability of service, promoted community functions gradually clear and improved the professional degrees of community services, etc. Although there are some shortages need to improve in pilot period, we can constantly improve the level of community public service outsourcing in practice. To sort out and induce the practical experience in Shanghai and other regions, focus on analysis of the advantages and disadvantages of service outsourcing in Qinhuai District, it can help them figure out the direction of development of community construction, help other regions to learn lessons and thus advance the level of community construction in China. Overall, to develop community public service outsourcing is necessary, but also has great space for development. The exploration about public service outsourcing will help to improve the quality and efficiency of public services, promote the equalization of basic public services and build a service-oriented government and harmonious society. Government and society need to continue to explore and try to improve the mechanism of community public service outsourcing.