Research On Performance Management System For Small & Medium-Scaled Hospital: Taking S Hospital As An Example

Pioneers are attempting the innovation when the voice of introducing business management mode to our hospital management gets higher. On the other hand, the field concerned is mostly about finance. A systematic research on human resource management especially performance management is still scarce.This article takes S Hospital, a small-scaled private hosptital, for an example to attempt to apply modern performance management techniques used in human resource management for enterprises to hospital management in order to explore an advanced scientific reasonable effecitive hospital performance management system. With the proceeding of business practices, theories on performance management are developing. By far the strategy-oriented performance management method is widely accepeted by enterprises. At the basis of analysis of performance management actuality of S Hospital and some other hospitals, the possibility of improving the hospital performance management methods and necessity of adopting strategy orirented performance methods are reached in this article. The performance management system presented in this paper concludes performance indicators designing, performance planning, performance implementing and managing, performance appraising and performance feedback. With a view of to the strategy target, this system follows a step-by-step analyzing sequence: establishing Key Performance Idicators according to the strategy, then ascertaining department indicators, finally deciding indicators for key positions.This article presents a view of hospital performance management by integrating successful business performance management with the characteristics of hospital, which has some practical significance and referential value to hosital management, especially designing performanc appaisal indicators during performance management.