Research On The Influence Of Bicapabilities On BI Success

There is growing use of business intelligence (BI) for better management decisions in industry. However, empirical studies on BI are still scarce in academic research.In our research we try combine several models and frameworks from information systems domain (e.g. BI Capabilities Framework, DeLone and McLean IS Success Model) and strategic management domain (Dynamic Capabilities Research). This research develops a new framework for evaluating BI Success on individual user-level–BI Capabilities-BI Success Framework. The new framework embraces previous research on the development of decision-support systems (DSS) and business intelligence (BI). In the third chapter we developed a research model to examine the internal relationship between BI Capabilities in terms of BI Capabilities framework. In the fourth chapter we developed a new research model–BI Capabilities-BI Success framework, that embraces both achievements of IS Success theory and BI Capabilities research. The results support the hypothesis that Business Intelligence Capabilities are significant sources of Business Intelligence Success. The fifth chapter of the present thesis is a part of bigger research and contributes to the knowledge of the relationship between BI Success-BI Capabilities, described on the basis of the DeLone and McLean Information Success theory and moderating effect of Organizational Dynamic Capability. Organizational Dynamic Capability is the ability to sense and respond to market opportunities and threats with speed, and BI evaluation can be helped by assessing the sensing role of Organizational Dynamic Capability. Drawing on the DeLone and McLean IS Success theory, dynamic capabilities framework, and literature on business intelligence, we hypothesize that BI Success and BI Capabilities relationship can be moderated and influenced by Organizational Dynamic Capability according to external environment context. This research is a pioneer work that empirically investigates the significance of BI in a new theoretical context. It also demonstrates from the organizational dynamic capability that information technology and systems have strategic values for organizations, as they are significant sources of organizational agilities and competitive advantages.Business intelligence, as a decision support tool in many organizations, has offered the ability to gather, store, access and analyze huge amounts of data so that better decisions can be made regarding customers, suppliers, employees, logistics and infrastructure. Prior empirical studies of business intelligence and decision support applications focus on technological and operational aspects and there is very little research to consider managerial and strategic factors of BI Success. The factors that affect the success and failure of BI use and implementation have, however, not yet been fully investigated. We hope, that this study contributes to the understanding of the nature of the success and failure of BI projects. To investigate the factors affecting successful BI usage and implementation, the present thesis developed a new research framework. For analysis questionnaire survey method was employed. Questionnaires were developed based on the achievements of previous researchers and on the vast literature review. Primary data was gathered from Russian BI users, presenting large-scale enterprises. Statistical analysis methods and Structural Equation Modelling with Smart-PLS software were used for analysis and verifying a suitable research model to show the relationship between BI Capabilities and the influence of BI Capabilities on BI Success. This research sees this relationship as crucial to the understanding of the nature of BI Success.