The Research Of The Relationship Between The Psychological Contract Of Knowledge Workers And Their Attitude And Behavior

In the 21st century, mankind has entered a knowledge-based new economy era. The arrival of the era of knowledge economy makes knowledge to be one of an important resource elements of enterprises, and knowledge creation, usage and value-added will ultimately depend on the carriers - knowledge workers to achieve. However, with increased competition, merger, bankruptcy of enterprises, in order to seek self career development, knowledge workers as a core component of human resources of enterprises, pay more attention to their own self-employment than the organization's goals because the environment is unstable. So, how to strengthen the management of knowledge workers to improve their job satisfaction has become the focus of human resources management.Narrow definition of the psychological contract is a series of convictions of mutual obligations of employees and organizations which based on employees' perception on organizational policy, practice ,culture and commitments of organizations agents, and their organizations were not necessarily aware it. Academia and the business community pay more attention to psychological contract because of its non-explicit or implied characteristics. Psychological contract management provides a dynamic system of ideas for the knowledge workers' management and research. The combination of psychological contract with the management of knowledge workers becomes a new direction of knowledge workers' study.However, there are still some problems about the research in the psychological contract and knowledge workers' management. First, the research of the content and structure of the psychological contract concentrated in the overall staff. The research of different levels and different groups of the staff, such as knowledge workers, the core workers is obviously inadequate. Second, the research is mainly focused on the theoretical study, while lack of the empirical research of the psychological contract of knowledge workers and their attitudes and behavior. Third, there is little research considering the characteristics of knowledge workers' own values and occupational characteristics into the model.Thus, the paper from the point of view of the knowledge workers' perception, researches the dimensions and structure of the knowledge workers' psychological contract, develops a knowledge workers' psychological contract survey scale; analyses demographic differences of the perception of knowledge workers' psychological contract; and explores and validate the relationship of the perception of the knowledge workers' psychological contract with their attitudes and behavior.The research gets the following outcomes. First, the knowledge workers' psychological contract can be measured by three dimensions, such as exchange psychological contract, relation psychological contract and develop psychological contract. The questionnaire has eligible psychometric validity and reliability. Second, personal characteristics as gender, the years of work, the numbers of work change and title can influence the perception of the knowledge workers' psychological contract, otherwise, age, qualifications, the years of work in now enterprise show no obvious influence. Third, the perception of the agreement of the exchange psychological contract and the relation psychological contract makes positive effect on job satisfaction and altruistic behavior of OCB. The perception of the agreement of the relation psychological contract makes positive effect on protecting resources of OCB. The job satisfaction of knowledge workers makes positive effect on protecting resources of OCB and negative effect on intention to leave. Forth, occupation commitment and team identification make interferer effect on the relationship of the perception of the agreement of psychological contract with job satisfaction and intention to leave. The conclusion of the research widenes the viewpoints, content and method of research on knowledge workers' psychological contract, and brings some practical instruction to the knowledge workers' management.