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Keyword [service failure attribution]
Result: 1 - 17 | Page: 1 of 1
1. Empirical Research On The Service Failure Attribution And Recovery Based On E-Commerce
2. The Impact Of Service Failure Attributions On Emotions, Complaints And Recovery Expectations Of Customer
3. Service Failures And The Severity Of The Perception Of A Fair And Satisfactory Customer Secondary Effects
4. Participation, Service Failures And Behavioral Responses Of The Relationship. Hairdressing Industry Customer
5. A Research On Customers' Internet Negative Word-of-Mouth Behavior Based On The TPB Model
6. Attribution And Severity Of Service Failures Remedial Expected And Remedial Performance
7. Empirical Study On The Service Failure Attribution And Recovery In C2C E-Commerce
8. Research On The Effect Of Customer Psychological Empowerment On Service Failure Attribution
9. The Research Of Service Recovery Impact On Customer Satisfaction In The E-commerce Environment
10. Network Retail Trade Services Of Failure And Remedy Empirical Research
11. A Study Of The Service Failure Attribution And Customer Complaints Of The High-star Hotels Based On The Customer’s Perspective
12. Research On Impact Mechanism Of Service Recovery On Customers' Behavior Intention
13. A Study On The Effect Of The Attribution Of Customers' Not Returning Behavior On Negative Word-of-mouth After Online Shopping Service Failed
14. The Influence Study On Customer Attribution And Recovery Of Mobile Agents Service Failure
15. Customer Participation In The Impact Of Service Failure Attribution And Behavioral Intentions
16. Research On The Remedy Of Service Failure Of Network Retail Enterprises
17. Research On The Relationship Among Service Recovery,Service Failure Attribution And Customer Subsequent Behavioral Intention
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